Shipping policy

  • Delivery usually expected in 4-8 business days (SPAIN), 8-25 business days (REST OF THE WORLD). This is not a guaranteed time frame.
  • Shipped by Correos via a tracked and/or signed service. Small packages like pins or stickers are not trackable. Tracking is provided for the rest of products. Please allow 48 hours for tracking to become active.
  • We are not responsible for lost items, stolen packages, or incorrect shipping addresses. Please check your order carefully before finalizing it.
  • Mistakes on your order (wrong address, wrong product, wrong size, etc...) will be able to fix only in the next 2 hours after purchasing. Please contact brancastudiostore@gmail.com
  • All items in your order will be shipped together, please check carefully if you are ordering an item on PREORDER.
  • A signature may be required upon delivery for trackable packages.
  • We are not responsible for/cannot track packages once they leave the country, and not all regions offer end-to-end tracking with this service, you must check your tracking number with your national post service, or on www.correos.es
  • All shipping charges are non-refundable.
  • Returns and exchanges are accepted, but provided buyer covers all return shipping costs, and customs costs if they are required. Please email brancastudiostore@gmail.com for more info.